Overview

This privacy policy explains how Classic Collective collects, uses, and protects personal information when you use this website or place an order through the online shop.

Classic Collective is a trading style of Mezger Limited.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We may collect the following personal information when you interact with our website or services:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Payment details processed through secure payment providers
• Order history and transaction records
• Technical information such as IP address, browser type, and website usage data

How we use your information

Your information may be used for the following purposes:

• Processing and fulfilling orders
• Providing customer support and responding to enquiries
• Managing returns, exchanges, and warranty issues
• Improving the functionality and performance of the website
• Maintaining internal business records
• Meeting legal and regulatory obligations

We only collect and use personal data where there is a lawful basis to do so.

Payment processing

Payments made through the website are processed by secure third party payment providers.

Classic Collective does not store full credit or debit card information on its servers.

Payment providers process your data in accordance with their own privacy policies and security standards.

Sharing information

We only share personal information where necessary to provide our services. This may include:

• Delivery and courier companies
• Payment processing providers
• IT and website service providers
• Professional advisers where required by law

We do not sell or rent personal information to third parties.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Order records may be retained for a minimum of six years to comply with UK tax regulations.

Cookies

Our website uses cookies to improve user experience and to understand how visitors interact with the site.

Cookies may be used for:

• Website functionality
• Analytics and performance monitoring
• Shopping cart operation

You can control or disable cookies through your browser settings.

Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of personal data where appropriate
• Object to certain processing activities
• Request restriction of data processing

Requests regarding personal data should be sent to the contact details below.

Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

retail@classic-collective.co.uk

01869 221 870